FreeScout Overview (in German): “FreeScout — Schlankes Ticketsystem zum selbst hosten”

oAuth 2.0 in G Suite and Microsoft 365 G Suite. Starting February 15, 2021, G Suite accounts will only allow access to apps using OAuth. June 15, 2020 — users who try to connect via non-oauth for the first time will no longer be able to do so. …

Starting February 15, 2021, G Suite accounts will only allow access to apps using OAuth. There is no way to use standard PHP IMAP extension https://www.php.net/manual/en/ref.imap.php to connect to Gmail via OAuth as imap_open function does not support suggested by Google SASL XOAUTH2 protocol. It means all PHP projects using…

As per Help Scout’s request the FreeScout help desk (free Help Scout alternative) is coming through the process of redesign. Help Scout design is really good, so it may be not easy to change or improve something which is very close to perfect. But it is possible… Still there is…

On November 29, 2018 Help Scout’s free plan will be retired and for all users help desk will cost least $24 per month. Those who need a good hassle-free managed service will continue using Help Scout, but there are also those who can not afford to pay $24 per month…

On November 1, 2018 FreeScout 1.0.0 has been officially released: https://github.com/freescout-helpdesk/freescout FreeScout is an open source help desk & shared mailbox — it is a free Zendesk & Help Scout alternative. Application is licenced under AGPL-3.0 licence. And here is the short story of the FreeScout… Intro For years I’ve been…

When Help Scout started in April 2011 it was a completely free online help desk. Providing this free service over the years allowed the company to polish the product, gain popularity and attract thousands of clients. After several years, a few paid plans were added to the platform but Help…